PRIVACY POLICY
INTRODUCTION
DEFINITIONS & INTERPRETATION
This privacy policy applies between you, the User of this Website and Maurer Renovations, the owner and provider of this Website. Maurer Renovations, takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
This privacy policy should be read alongside, and in addition to, our Website Terms & Conditions, which can be found here.
Please read this privacy policy carefully.
1
In this privacy policy, the following definitions are used:
collectively all information that you submit to Maurer Renovations, via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Data
a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the Data Protection Act 2018 which is the UK’s implementation of the General Data Protection Regulation (GDPR) , and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
the Data Protection Act 2018 which is the UK’s implementation of the General Data Protection Regulation (GDPR);
Maurer Renovations, of
3 Mayfields, Top Street, Bolney, West Sussex RH17 5PD
Email: office@maurerrenovations.com
Phone: 0333 090 7673 | 07833 222108
Website: http://www.maurerrenovations.com
2
In this privacy policy, unless the context requires a different interpretation:
The Data Protection Act 2018 (UK) incorporates the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 and any equivalent subsequent law, specifically relating to Cookies, defined by the UK;
a.
the singular includes the plural and vice versa;
any third party that accesses the Website and is not either
b.
references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
c.
a reference to a person includes firms, companies, government entities, trusts and partnerships;
d.
"including" is understood to mean "including without limitation";
e.
reference to any statutory provision includes any modification or amendment of it;
i
employed by Maurer Renovations, and acting in the course of their employment; or
the website that you are currently using, www.maurerrenovations.com and any sub-domains of this site unless expressly excluded by their own terms and conditions.
Website
SCOPE OF THIS PRIVACY POLICY
3
This privacy policy applies only to the actions of Maurer Renovations, and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
f.
the headings and sub-headings do not form part of this privacy policy.
DATA COLLECTED
5
We may collect the following Data, which includes personal Data, from you:
a.
name;
4
For purposes of the applicable Data Protection Laws, Maurer Renovations, is the "data controller". This means that Maurer Renovations determines the purposes for which, and the manner in which, your Data is processed.
b.
date of birth;
c.
gender;
d.
job title;
e.
profession;
f.
contact Information such as email addresses, home addresses and telephone numbers;
g.
demographic information such as postcode, preferences and interests;
h.
financial information such as credit / debit card numbers or bank account details;
i.
health, medical and lifestyle information which is required in order to safely provide services and facilities and to conform with the terms of our insurance;
j.
IP address (automatically collected);
k.
web browser type and version (automatically collected);
l.
operating system (automatically collected);
HOW WE COLLECT DATA
m.
a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
Cookies
Data Protection laws
The Data Protection Act 2018 and GDPR
Maurer Renovations, or us
UK and EU Cookie Law
in each case, in accordance with this privacy policy.
User or you
6
We collect Data in the following ways:
a.
data is given to us by you;
b.
data is received from other sources; and
DATA THAT IS GIVEN TO US BY YOU
7
Maurer Renovations, will collect your Data in a number of ways, for example:
a.
when you contact us through the Website, by telephone, post, e-mail or through any other means;
c.
data is collected automatically.
b.
when you register with us and set up an account to receive our products/services;
c.
when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
d.
when you enter a competition or promotion through a social media channel;
e.
when you make payments to us, through this website or our third party payment services;
f.
when completing information forms in order to identify appropriate services for you and to conform to health, safety and insurance requirements;
g.
when you elect to receive marketing communications from us;
in each case, in accordance with this privacy policy.
DATA THAT IS RECEIVED FROM PUBLICLY AVAILABLE THIRD-PARTY SOURCES
8
We will receive Data about you from the following publicly available third party sources, which may include:
a.
Facebook;
h.
when you use our services;
b.
X (Formerly known as Twitter);
c.
LinkedIn;
d.
Instagram;
e.
Google;
f.
TikTok;
DATA THAT IS COLLECTED AUTOMATICALLY
9
To the extent that you access the Website, we will collect your Data automatically, for example:
a.
we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
o.
Bank and payment systems used to take payment for our services.
OUR USE OF DATA
10
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
a.
internal record keeping;
b.
we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".
b.
improvement of our products / services;
d.
contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;
c.
transmission by email of marketing materials that may be of interest to you;
11
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
e.
for the purposes of providing services appropriate to our customers' requirements, including the provision of proposals and quotes;
a.
soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.
12
For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in:
b.
for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.
13
When you register with us and set up an account or membership login to receive our services and/or make bookings, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
c.
if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your rights" below.
14
We may use your Data to show you Maurer Renovations adverts and other content on other websites. If you do not want us to use your data to show you Maurer Renovations adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed "Cookies" below).
WHO WE SHARE DATA WITH
15
We may share your Data with the following groups of people for the following reasons:
a.
our employees, agents and/or professional advisors - in order to carry out the duties required to provide the services that customers have purchased;
in each case, in accordance with this privacy policy.
b.
third party service providers who provide services to us which require the processing of personal data - to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure our website and relevant associated apps and membership systems used during the course of our services run smoothly;
c.
third party payment providers who process payments made over the Website - to enable third party payment providers to process user payments and refunds;
KEEPING DATA SECURE
16
We will use technical and organisational measures to safeguard your Data, for example:
a.
access to your account is controlled by a password and a user name that is unique to you.
d.
relevant authorities - for the purposes of accounting, insurance and the legal operation of our business;
b.
we store your Data on secure servers.
c.
our third party payment service uses secure-server software which encrypts all the details in your online transactions. The encryption process takes the characters you enter and converts them into a coded form, which is then securely transmitted.
17
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: office@maurerrenovations.com
d.
payments processed from our website uses encryption SSL services to keep your details secure.
DATA RETENTION
19
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
18
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
YOUR RIGHTS
21
Even if we delete your Data, it may persist on backup or archival media for legal, insurance, tax or regulatory purposes.
a.
Right to Access
20
Even if we delete your Data, it may persist on backup or archival media for legal, insurance, tax or regulatory purposes.
the right to request
i
copies of the information we hold about you at any time, or
b.
Right to Correct
the right to have your Data rectified if it is inaccurate or incomplete.
c.
Right to Erase
the right to request that we delete or remove your Data from our systems.
d.
Right to Restrict our use of your Data
the right to "block" us from using your Data or limit the way in which we can use it.
e.
Right to Data Portability
the right to request that we move, copy or transfer your Data.
f.
Right to Object
the right to object to our use of your Data including where we use it for our legitimate interests.
22
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: office@maurerrenovations.com
ii
that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
23
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
LINKS TO OTHER WEBSITES
25
This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
CHANGES OF BUSINESS OWNERSHIP AND CONTROL
26
Maurer Renovations, may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Maurer Renovations. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
24
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
28
In the above instances, we will take steps with the aim of ensuring your privacy is protected.
COOKIES
27
We may also disclose Data to a prospective purchaser of our business or any part of it.
29
This Website may place and access certain Cookies on your computer. Maurer Renovations uses Cookies to improve your experience of using the Website and to improve our range of services. Maurer Renovations has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
30
All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
31
Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Maurer Renovations, to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
32
This Website may place the following Cookies:
Strictly necessary cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
34
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
35
You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
36
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
GENERAL
38
You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
37
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
40
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
39
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
CHANGES TO THIS PRIVACY POLICY
42
Maurer Renovations, reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.
You may contact Maurer Renovations by email at office@maurerrenovations.com
ATTRIBUTION
43
This privacy policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.co.uk) on 22 January 2024.
COOKIES SCHEDULE
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.
Strictly necessary or Essential:
'Strictly necessary' or “essential” cookies, web beacons and similar technologies let you move around the website and use essential features like secure areas and shopping baskets. Without these technologies, services you have asked for cannot be provided. Please note that these technologies do not gather any information about you that could be used for marketing or remembering where you've been on the internet. Accepting these technologies is a condition of using our sites, services, applications, tools or messaging, so if you prevent these from loading we can't guarantee your use or how the security therein will perform during your visit.
Analytical/performance
'Performance' cookies, web beacons and similar technologies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you and is only used to help us improve how our website works, understand what interests our users and measure how effective our content is by providing anonymous statistics and data regarding how our website is used. Accepting these technologies is a condition of using our sites, services, applications, tools or messaging, so if you prevent these from loading we can't guarantee your use or how the security therein will perform during your visit.
Functionality
These cookies, web beacons or similar technologies are used to provide services or to remember settings to improve your visit.
Targeting
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
More information about cookies
-
Useful information about cookies, including information about deleting or blocking cookies, can be found at: http://www.allaboutcookies.org
-
A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at: http://www.youronlinechoices.eu
-
Information on the ICC (UK) UK cookie guide can be found on the ICC website section: http://www.international-chamber.co.uk/our-expertise/digitaleconomy
41
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
ii
engaged as a consultant or otherwise providing services to Maurer Renovations, and accessing the Website in connection with the provision of such services; and
g.
Pinterest;
h.
Snapchat;
i.
WhatsApp;
j.
YouTube;
k.
Reddit;
l.
Quora;
m.
Tumblr;
n.
Threads by Instagram;
